Purchase Policy

I. Ordering Methods:

Customers can purchase MIMA services through various convenient channels:

• Directly at the office: 36/1/2 Phung Thi Chuyen, Hoc Mon, Ho Chi Minh City
• Via phone/zalo: 0909 035 333
• Via email: info.mimadigi@gmail.com
• Or fill out the order form on the website: mimadigi.com

Purchasing Process on the Website

- Website Design, Backlink Services, Google Maps, Profile Design, Business Email

When accessing: https://mimadigi.com/thiet-ke-website. After selecting a product, click the "Order Now" button to display the shopping cart - Choose one of the three payment methods, fill in: Full name, Phone number, Email, Address, Requirements and then click the "Payment" button

- SEO Hosting Section

When accessing: https://mimadigi.com/hosting-seo. After selecting a Hosting product, click the "Order Now" button to display the shopping cart - Choose a package by year - Choose one of the three payment methods, fill in: Full name, Phone number, Email, Address, Requirements and then click the "Payment" button

- Advertising, Website Content, Fanpage Content, SEO Services

When accessing: https://mimadigi.com/dich-vu-quang-cao. After selecting a product, click the "Order Now" button to display the shopping cart - Choose a package by /month - Choose one of the three payment methods, fill in: Full name, Phone number, Email, Address, Requirements and then click the "Payment" button

2. Purchasing Process

• Receive customer requests
• Consult on suitable solutions and provide detailed quotes
• Agree on work items and implementation timeline
• Sign the contract
• First payment (depending on the service)
• MIMA implements the service according to the committed schedule
• Acceptance and final payment (if any)
• Warranty, technical support and after-sales service

3. Applicable Service Types

The policy applies to the following services:

• SEO-standard website design, App, Software
• Hosting - domain name services
• Overall SEO, Keyword SEO, Website maintenance, Backlinks
• Google Ads, Facebook Ads, Maps advertising
• Fanpage design, logo, capability profile, business map, event organization...

4. Transparent - Clear Pricing

All quotes are listed transparently by MIMA and include a detailed table of work items. Any changes during the implementation process will be notified and discussed with the customer before deployment.

5. Support & Warranty Policy

• Website technical warranty from 6 to 12 months depending on the service package.
• Free technical support via phone, Zalo, Teamviewer, Ultraview or directly at the office.
• Advertising and SEO services are guaranteed by a clear contract.

6. Return - Cancellation Policy

• Customers have the right to return the service if they are not satisfied with the working process and our service does not meet their needs.
• If the order exceeds the contract time, they have the right to cancel the order and request a refund according to the contract.

7. MIMA's Commitment

• No costs arise outside the contract.
• Implement on schedule, according to the committed content.
• Absolutely confidential customer information.
• Ensure service quality - always listen and accompany businesses.

Contact us now for a free consultation!

MIMA TRADING AND SERVICE CO., LTD

📞 Hotline: 0909 035 333

📧 Email: info.mimadigi@gmail.com

🌐 Website: https://mimadigi.com