MIMA TRADING SERVICE COMPANY LIMITED - Website: https://mimadigi.com is committed to protecting the privacy and security of customers' personal information when accessing and using services at mimadigi.com. This policy explains how we collect, use and protect your information.
I. Information Security Policy
Purpose of Information Collection
Your personal information is collected for the following purposes:
Supporting consultation on website design, SEO, advertising and related services.
Providing quotations, contracts, after-sales service and customer care.
Updating promotions and new service information.
Scope of Information Collection
The information that MIMA may collect includes:
- Full name, phone number, email, company address.
- Information related to your service request.
- Behavioral data when you visit the website (cookies, IP address, browser, access time...).
Scope of Information Use
MIMA only uses customer information within the company and for the following purposes:
- Contact for confirmation when customers request service consultation.
- Sending quotations, contracts, invoices and service-related content.
- Improving website quality and enhancing user experience.
- We are committed not to sell, share or exchange customer information with third parties, unless required by law.
Information Storage Time: Customer information will be stored in MIMA's system until the customer requests cancellation or the company is no longer operating. In all cases, information is maximally protected according to the provisions of law.
Customer information security
- The MIMA website uses the SSL protocol to encrypt transmitted information.
- Data is stored on highly secure, regularly monitored servers.
- MIMA employees are trained to handle customer information securely and professionally.
Customer rights
You have the right to request:
- Update, edit or delete personal information provided.
- Stop receiving marketing notifications from MIMA.
- Send requests via email: info.mimadigi@gmail.com or hotline: 0909 035 333.
Policy changes: MIMA may update the privacy policy without prior notice. Any changes will be clearly announced on the website. Continuing to use the service means that you agree to the updated terms.
II. Information Security Agreement
We always respect the privacy of our customers, so we are always committed to protecting the personal information of all MIMA customers. "Personal information" is understood to include name, address, email address, phone number or any other personal information that customers provide, or any information about customers collected in accordance with current laws.
*Information security:
When programming a website, we may set reasonable commercial regulations to prevent illegal access and inappropriate use of your personal information that you have sent to us through the use of this website. If this website supports online transactions, it will apply a technology standard called SSL (Secure Sockets Layer) to protect the security and safety of data transmission.
Since there are always risks involved in providing personal data, whether provided directly, by phone or over the internet, or through other technical means; and no technical system is absolutely secure or can prevent all "hackers" and "tamper" (unauthorized persons who break in to search for information), we always strive to take appropriate precautions against each characteristic of information to prevent and minimize possible risks when you use this website.
With the understanding that perfect security does not exist on the network environment (internet), we use standard technology to protect personal information, including firewalls, security key layers, and data encryption. We also have appropriate security measures in place in our facilities to protect the privacy of your personal information. Therefore, when we use reasonable security measures, we are not responsible for any loss or disclosure of your information. In addition, we are not responsible for the disclosure of your information by our partners or other companies that are not under our control.
On the other hand, we require you not to disclose or share passwords or other identification information that we provide to you with anyone else, including our employees. Passwords and collected information are our property and your use may be revoked at our discretion. You are also prohibited from using any other password that is not your account password.
*Adjusting customer information:
Whenever a customer uses our service, we provide you with access to information about the service you are using. If that information is incorrect, we allow you to quickly update or delete that information – unless we must retain that information for legal or legitimate business purposes.
When updating information, we may ask you to verify the information before we process your request.
We may also proactively or at your request supplement, correct or delete inaccurate, incomplete or outdated personal information data when you are still associated with our services.
*Contact and feedback information: We will contact and exchange information through the e-mail address you provide when registering for the service. In case of any changes or detection of illegal use of your e-mail address, please notify us immediately so that we can take timely support measures.
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