VN 
Operating system / Made in Vietnam
Turn chaos
into a process that runs itself
MIMA Software is a complete operating system for Vietnamese companies with many departments and branches — where every project follows the right path, every responsibility has an owner, and every dong is visible.
4 weeks
Full rollout
12
Active campaigns
15 tasks
Completed this week
8 departments
On one system
Built for
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Marketing agencies
Design
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IT companies
Software
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Construction
Interiors
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Manufacturing
Distribution
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Education
Training
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B2B services
Solutions
The hard truth
Are you living with these daily pains?
Every problem below is cash quietly leaking out of your business — simply because no system enforces the process.
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01 Loss of control
"Where exactly is my project?"
The client calls. Sales asks Accounting. Accounting says it went to Design. Design says it never arrived. Two weeks pass — nobody does anything.
→ Lost clients + lost trust + 5–10 lost leads
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02 Finger-pointing
"I did tell you!" — "I never got it!"
Every meeting turns into blame. No evidence. No history. The owner always takes the hit — mediating, apologising, carrying the responsibility.
→ Internal rifts → top talent leaves → the owner burns out
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03 A 24/7 hotline
The owner never gets a day off, never gets sick
"Where is this project?" "When will it be done?" "Which one comes first?" The moment you step away, the company stops. You do not own the company; it owns you.
→ No holidays, no family dinners, no sick days
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04 Stale reporting
The end-of-month Excel nightmare
Want to know this month’s revenue, or which projects are late? You get a patchwork of spreadsheets. Accounting spends a week consolidating. By the time it lands, the data is two weeks old.
→ Decisions made on gut feel → missed opportunities
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05 Knowledge in people’s heads
Lan resigns — and takes 200 clients with her
The client list lives in a personal spreadsheet. The history sits in her private Zalo. Only she knows how VIP accounts are handled. Three months later the company is still cleaning up.
→ Your staff own their work — not you
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06 Zalo hell
500 messages bury one critical request
The client’s urgent request sits between wedding photos, TikTok links and birthday wishes. Twenty minutes later it has scrolled off the screen. Nobody flags it, nobody assigns it — and nobody remembers it.
→ Staff on edge, afraid to miss something — never daring to mute notifications
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07 Lost clients
The client waits half a day — then goes to a competitor
"Let me ask Design..." (30 minutes later) "...still waiting on Engineering..." Next time the client goes to a competitor whose staff answer in 30 seconds.
→ In an age of five-minute Google searches, slow means dead
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08 Where is the money?
"Let me ask Accounting..."
Has this contract been collected? How much does that client owe? Any project we forgot to invoice? Every answer is another question. Three months on — nobody has followed up.
→ Businesses die of cash shortage, not of low revenue
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09 And there is more...
Paper processes. Leave-and-payroll drama.
Endless revision requests between departments stretch projects three times longer. Your best people burn out and leave. You want to grow but do not dare — the chaos would multiply.
→ A day without a system is a day spent paying for chaos
Be honest with yourself…
Four questions. If your answer to any of them is "I don’t know" or "quite a few", that is the sign you are already paying for chaos.
- 01 How many clients have you lost purely because your internal system is slow?
- 02 How many good people have left because they burned out?
- 03 How many sleepless nights because you had no idea how the company was running?
- 04 How much money has leaked away without you ever noticing?
Meet MIMA Software
Not a task tool. Not a CRM. Not an ERP.
- A task management tool
- A customer CRM
- A heavy, long-haul ERP
MIMA Software is an operating system: your existing process, encoded into a path the work has to follow — every step has an owner, every handoff leaves a trace.
MIMA does not ask you to change how you work. It turns the way you already work into a production line where nothing is forgotten, nothing is late, and nothing loses its trail.
Made for Vietnamese companies that have:
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Many departments
Linked by process:
- Sales
- Accounting
- Design
- Marketing
- Engineering
- QA
- Support
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Multiple branches
Needing synchronised management and tight per-branch permissions
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Many contract and service types
Each with its own process — no one-size-fits-all
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Teams of 20 – 500 people
Needing tight coordination across many steps
If your business runs on this model,MIMA was designed precisely for you — not translated from foreign software.
Core features
What you get with MIMA
Twelve feature blocks that work together like one nervous system — not twelve disconnected tools.
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Project management
- The full lifecycle from signed contract to handover and support
- Know exactly where a project is and who owns it
- No more projects "forgotten" between departments
- Automatic handoff to the next department when a step completes
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Coordination across 8 departments
- Everyone works in the same system
- Pause a project and ask another department to clear a blocker
- Revision requests carry a clear reason and are kept on record
- Fewer meetings, fewer group chats, fewer emails
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Transparent accountability
- Every action records who did it and when
- A full history you can trace back at any time
- When something goes wrong, the cause and the owner are easy to find
- The blame culture ends
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Layered permissions
- By branch — each branch sees only its own data
- By role — directors see everything, staff see their work
- Top-level admins can intervene system-wide when needed
- Lock an account and every access is cut instantly
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Google sign-in
- Use the company Google account — no passwords to remember
- Sign in once, use every feature
- Safer than separate passwords that are easily forgotten or leaked
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Clients & contracts
- Client information in one place, searchable instantly
- Status: signed · in progress · accepted · paid
- A complete working history with every client
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Financial management
- Track payment on every contract
- Revenue reports by branch · contract type · period
- No more money sitting idle because nobody chased it
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Automation
- Automatic notifications on new requests and stage changes
- Projects move along the configured process on their own
- Reports compile themselves — no manual spreadsheets
- Heavy jobs run in the background without slowing anyone down
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Reports & analytics
- Project status by department · branch · employee
- Spot overloaded departments and idle ones
- Alerts on projects stalled long enough to need intervention
- Measure staff performance on real data
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HR management
- Employee records in one place — no scattered spreadsheets
- Leave requests approved online, no paperwork
- Attendance, days off and annual leave tallied automatically
- A full history of roles · departments · branches
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Data safety
- Centralised storage with automatic scheduled backups
- Nothing lost when an employee’s laptop dies
- Access from anywhere, on any device
- Tight permissions — the data belongs to the company
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Easy to scale
- Opening a branch means adding one branch to the system
- New departments do not disturb what is already running
- From a few dozen to a few hundred people without changing platform
Head to head
The old way vs MIMA Software
The same situation — the difference between "two hours of running around" and "done in ten seconds". Ten real scenarios you meet every week.
| Common situation | Zalo + Excel + word of mouth Old way | An operating system MIMA |
|---|---|---|
| A client asks about progress | 30 minutes to 2 hours of back and forth | Open the app, answer in 10 seconds |
| Consolidating monthly revenue | Accounting spends 3–5 days | One click, available instantly |
| Onboarding a new hire | 1–2 weeks of hands-on coaching | 1–2 days of self-service learning |
| Handing over work before leave | Constant phone calls, still anxious | The stand-in sees everything already |
| A project moves between departments | Someone has to remind and chase | Automatic handoff plus a notification |
| Finding the history with a client | Three hours scrolling Zalo | A two-second search |
| Spotting a stalled project | When the client gets angry | Dashboard alerts from day one |
| Reporting to the boss | Everyone with their own spreadsheet | A single overview screen |
| When an employee resigns | Information lost, clients lost | All the data stays with the company |
| Data permissions | Mostly built on trust | The system enforces compliance |
How much you save
You are not "spending on software". You are recovering money you are already losing.
Example: a 30-person company
Total annual loss without a system
2.6 bn₫
That is roughly 217 million a month quietly draining away — you cannot see it, nobody can stop it, and you will never get it back.
- Time lost to chaos (meetings, chasing, searching) 30 people × 2h/day × 22 days × ~85k/h 112M ₫
- Clients lost to slow responses ~1 client / month × average contract value 50M ₫
- Invoices nobody chased ~2–3 contracts "forgotten" each month 30M ₫
- Errors from duplicate data entry A conservative estimate 10M ₫
- Burnout resignations — and rehiring Amortised onboarding cost 15M ₫
TOTAL LOSS per month ~217M ₫
Success story
From "I cannot take two days off" to "revenue up 70%"
Success story
Marketing & design agency · 45 staff · 2 branches
- +70% Revenue after 12 months
- 95% Staff retention
- 2 → 4 Branches running
- 0 Projects lost after 3 months
I was in Phu Quoc with my wife and kids. Thirty missed calls. A VIP client cancelled an 800-million contract because nobody had updated them for a week. I knew I had to change — not for the company, but because I did not want to lose my family.
Before MIMA
- 2–3 projects lost every month to "we forgot" or clients walking away
- The owner could not travel for more than two days
- Revenue swinging between 1.5 billion and 600 million
- Five strong employees resigned in a year from burnout
After 3 months
- No projects lost at all
- The owner took a two-week holiday and the company kept running
- Revenue steady at 1.2 – 1.5 billion per month
- No more overtime caused by chaos
After 12 months
- Two more branches opened — managed remotely and in sync
- Revenue up 70%
- Staff retention reached 95%
- "My only regret is not starting with MIMA three years earlier."
Why MIMA
Why not Base, Misa, 1Office, Bitrix24 or Asana?
Those are all good products — for the model they were designed around. MIMA was designed precisely for Vietnamese companies whose departments are linked by process.
| Common situation | Generic software | MIMA Software |
|---|---|---|
| Designed for | Every kind of company (one-size-fits-all) | Vietnamese companies with many process-linked departments |
| Sales → Design → Engineering process | You configure it from scratch | Already encoded for Vietnamese ways of working |
| Hold / revision requests | Missing or very basic | Built in, with a full audit trail |
| Multi-branch management | Basic, prone to cross-branch leakage | Tight permissions per branch |
| Language | English or machine translation | 100% Vietnamese, matching local practice |
| Customisation | Hard, expensive, needs outside help | A Vietnamese team customises it on request |
| Technical support | Email, 24–48h wait | Direct, in Vietnamese, answered within business hours |
Rollout · 4 weeks
Without losing a single working day.
A parallel rollout. You keep working the old way for the first two weeks while the team gets used to MIMA. Not one day of downtime.
- 01 Week 1 Platform setup
- System installation
- Import the employee list
- Configure permissions
- Encode your company process
- 02 Week 2 Training & pilot
- Department head training (1 session)
- Staff training (2 sessions)
- Pilot with one department first
- Collect the first feedback
- 03 Weeks 3 – 4 Full rollout
- Roll out company-wide
- Hands-on support and hot fixes
- Measure the first results
- Phase out the old Excel/Zalo habits
- 04 Months 2 – 3 Optimise & accompany
- Regular performance reports
- Tune the process based on feedback
- Extended, high-priority support
Service pricing
The right package for lasting results
Estimated investment
300-500
million VND/project
- A process audit, with your own workflow encoded into the system
- A complete 4-week rollout with zero operational downtime
- Training for department heads and every employee
- Features customised to each department’s way of working
- 2–3 months of optimisation together after go-live
- Direct technical support in Vietnamese during business hours
The final cost is determined by project scope, the number of features, the level of customisation and the system’s actual integration requirements.
Answers to your questions
01 Can the software be customised to our needs? +
Yes. The system is built for flexible customisation, from features to operating processes, so your company can shape a solution that fits its industry, management model and growth needs at every stage.
02 Does MIMA integrate with the systems we already use? +
Yes. It supports signing in with your company Google accounts and importing employee and client data from Excel in the first week of rollout. For more specialised systems, the engineering team surveys your setup and proposes an integration plan before the contract is signed.
03 How long does implementation take? +
Four weeks end to end, with no downtime. The first two weeks run in parallel with the old way of working while the team gets used to MIMA; weeks 3–4 roll it out company-wide, followed by 2–3 months of optimisation together.
04 How is the cost of implementing MIMA calculated? +
The estimated investment is 300–500 million VND per project. The exact figure depends on scope, the number of features, the level of customisation and integration requirements — MIMA audits your process and gives a detailed quote before any contract is signed.
05 Is there support after go-live? +
Yes. After go-live, MIMA stays with you for another 2–3 months: regular performance reports, process tuning based on feedback, and direct technical support in Vietnamese within business hours.
The MIMA business management platform is designed to flex around each operating model — connecting data, standardising processes and centralising work on a single platform. From consulting and design to rollout and ongoing support, MIMA accompanies your company through its digital journey, lifting productivity and laying a solid foundation for long-term growth.