Google Maps is not only a useful tool for users to search for locations and directions, but also an important part of managing business information on the Google platform. Delegating user permissions in Google Maps helps businesses easily manage information, share access, and improve work efficiency. The article below will guide you in detail on how to delegate Google Maps permissions on both computers and phones.
Roles in Google Business on Google Maps
Google allows businesses to share management of Google Maps profiles with multiple users, each with a different role and authority. The main roles in Google Maps include:
Primary Owner
This is the person who creates and owns the Google My Business page. The primary owner has full access to all features, including adding or removing users, changing business information, and settings.
The primary owner can add a secondary owner or manager role to other team members.
Secondary Owner
Secondary owners have almost full access to the features of the primary owner, including managing business information, responding to reviews, and posting content. However, secondary owners cannot remove the primary owner from the account.
Secondary owners can add or remove managers but cannot change ownership.
Manager
Managers have the right to edit basic business information, such as contact information, opening hours, photos, and reviews. Managers can respond to reviews, post content, and edit information about the business.
However, managers cannot change ownership, add/remove users, or access some advanced features such as adding new users or transferring ownership.
How to Delegate Google Maps Permissions on a Computer
Delegating user permissions on a computer is simple and easy to do via the Google web interface. Here are the detailed steps:
Add a Manager or Secondary Owner
Step 1: Go to https://business.google.com
Step 2: Select the business you need to share permissions with. Click on it, and Google will redirect you to the Google Search page.
Step 3: Click on the three-dot icon. Select Business Profile Settings.
Step 4: In the business dashboard, click on the Users and Access Permissions section. Here, you can see a list of people who currently have access to the business profile.
Step 5: Click Add. Enter the email address of the person you want to invite and select their role. You can choose from the following roles: Secondary Owner or Manager. Click Invite to send the invitation.
Step 6: The invitee will receive an email and must accept the invitation before gaining access to the business profile.
Remove a Manager or Owner
Step 1: Go back to the Users and Access Permissions section.
Step 2: Find the user you want to remove access for.
Step 3: Click on the three-dot icon (⋮) next to their name and select Remove Access.
Step 4: Confirm the removal to complete.
How to Delegate Google Maps Permissions on a Phone
The process of delegating permissions on the phone is quite similar to that on the computer, but you will do it on the Google Maps or Google My Business (GMB) app. Here are the steps on both Android and iOS:
Add a Manager on Android/iOS
Step 1: Access the Google Maps app and log in with your Google account. Select Business.
Step 2: Select View Business Page
Step 3: Select Add.
Step 4: Select Business Page Settings.
Step 5: Select Add, enter the email, and choose the appropriate role (Primary Owner, Secondary Owner, Manager).
Step 6: Click Invite to complete the user invitation process. The invitee will receive an email and can accept access.
Remove a Manager on Android/iOS
Step 1: Open Users and Access Permissions.
Step 2: Find the user you want to remove.
Step 3: Click on the three-dot icon and select Remove Access.
Step 4: Confirm the removal.
Important Notes When Managing Google Maps Access Permissions
Manage permissions: The primary owner is the only one who can change the roles of others, add or remove users. You need to note that the manager's permission cannot change ownership or add new users.
Transfer ownership: If you want to transfer ownership to another person, go to Manage Access Permissions, select Transfer Ownership, and confirm. This process may take a few days for Google to verify and complete.
Security notes: Only grant permissions to people you trust, especially primary owner rights, because this person can change important business information.
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