Frequently Asked Questions

Frequently Asked Questions

27/05/2025 05:55 PM 411 Views
Table of Contents

    Below are 20 frequently asked questions (FAQ) with complete, professional answers related to the service industry of MIMA TRADING AND SERVICE CO., LTD:

    MIMA Frequently Asked Questions

    1. What is SEO-standard website design?

    Answer: SEO-standard website design is the process of building a website that is friendly to search engines like Google. An SEO-standard website has a clean code structure, fast loading speed, is responsive on all devices, is easily indexed, and optimizes factors such as title tags, meta descriptions, keywords, headings... which helps increase the likelihood of appearing on the first page of search results and attract more potential customers.

    2. Does MIMA provide exclusive web interfaces?

    Answer: Yes. MIMA designs website interfaces according to customer requirements and exclusive copyrights, without reusing templates. This helps your brand become outstanding, professional, and consistent with the existing brand identity such as logo, colors, font...

    3. Are websites designed by MIMA easy to manage?

    Answer: Definitely yes. MIMA uses a user-friendly management platform because the programming language is designed specifically for Vietnamese people, helping people who have not graduated from high school to use it. The private system helps customers easily add/edit content, images, and products without knowing programming. In addition, we will provide detailed instructions after handing over the website.

    4. Does MIMA support the purchase of domain names and hosting?

    Answer: Yes. MIMA provides international domain names, Vietnamese domain names (".vn") and high-quality hosting with stable speed, free SSL security, and optional capacity suitable for each type of website (introduction, sales, service...).

    5. How long does it take to design a website?

    Answer: Depending on the complexity of the project:

    • Basic website: 7–10 days
    • Business website: 10–15 days
    • E-commerce website, multi-functional: 15–25 days
    • MIMA always ensures progress and delivers on time.

    6. Does MIMA support website SEO?

    Answer: Yes. In addition to SEO-standard design, MIMA also provides comprehensive SEO services, keyword SEO, helping your website increase Google rankings sustainably, reach the right target customers, and increase conversions.

    7. What is different about Google and Facebook advertising services at MIMA?

    Answer: MIMA develops advertising strategies for the right audience, at the right time, and with the right budget. A team of experts will carefully analyze customer behavior to optimize every advertising cost, helping you achieve the highest efficiency with optimal costs.

    8. Does MIMA provide website warranty?

    Answer: Yes. All websites designed by MIMA are technically warranted for 6–12 months (depending on the service package), including bug fixes, technical support, periodic data backup... and lifetime support when you use hosting at MIMA.

    9. I don't know anything about websites, does MIMA offer consulting support?

    Answer: Absolutely! The MIMA team always provides free A–Z consulting, from choosing a domain name, website structure, to content orientation, SEO implementation, and advertising. You just need to share your wishes – leave the rest to MIMA.

    10. Does MIMA design online sales websites?

    Answer: Yes. MIMA designs professional sales websites, integrating shopping carts, online payments, warehouse management, orders, points accumulation, promotions, chatbots, shipping links... suitable for both retail and system.

    11. How to manage fanpages and Google Maps effectively?

    Answer: MIMA provides Google Business (Maps) services, designs – optimizes fanpages, and supports building SEO-standard content, eye-catching images, and regular posting schedules. In particular, MIMA aims to build credibility & real interaction.

    12. What is the cost of designing a website at MIMA?

    Answer: The cost ranges from 3,000,000 VND to more than 20,000,000 VND depending on requirements. However, MIMA always commits to value far exceeding costs with quality, long-term support and high security.

    13. Does MIMA design logos, capacity profiles, and company profiles?

    Answer: Yes. MIMA provides professional logo design services, capacity profiles, brochures, catalogs… synchronized brands, serving marketing, bidding, and building a reputable company image.

    14. Does MIMA support running ads with a low budget?

    Answer: Yes. MIMA accepts running ads with flexible budgets from 2 million VND/month, committing to developing focused campaigns, measuring results transparently, and reporting periodically to customers.

    15. Is MIMA's hosting highly secure?

    Answer: Yes. Hosting at MIMA uses powerful server configurations, high-speed SSD hard drives, free SSL security, DDoS firewalls, periodic data backups, and private cPanel management.

    16. What support tools can be integrated into the website?

    Answer: MIMA can integrate:

    • Chatbot Messenger/Zalo
    • Google Analytics
    • Facebook Pixel
    • VNPay, Momo payment integration
    • Fast delivery, GHN, GHTK
    • Email Marketing, advanced contact forms

    17. Does MIMA design landing pages for advertising?

    Answer: Yes. MIMA specializes in designing landing pages (landing pages) with optimized conversion, fast loading speed, and tailored to user behavior, helping you optimize your advertising budget and increase orders significantly.

    18. Can I transfer my website from another provider to MIMA?

    Answer: Yes. MIMA supports migrating websites, data, and domain names to MIMA's system without interrupting operations. The technical team will check the entire system and optimize speed and security for you.

    19. What is the service payment policy at MIMA?

    Answer: Customers pay according to the contract and each stage, commonly:

    • Deposit 50% when signing the contract
    • Pay the remaining amount after handover
    • For advertising or hosting/domain services, pay 100% before implementation.

    20. Why should you choose MIMA as a long-term partner?

    Answer: MIMA has a team of highly specialized professionals, a clear process, absolute data security, and a dedicated support policy. With the motto "Working with heart – Leading with quality", MIMA is always a reputable choice for all businesses that want to develop strongly on the digital platform.


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