Frequently Asked Questions about Service B

When researching and using Service B, customers often have many questions related to features, processes, costs, and support policies. Understanding these issues not only helps you be more proactive in making decisions but also helps optimize the effectiveness of using the service.

The following article will summarize the top frequently asked questions (FAQ) about Service B that MIMA TRADING SERVICE CO., LTD receives from customers throughout the service provision process. Let's explore to get the most comprehensive view!

What is Service B?

Service B is a specialized solution provided by MIMA to [depending on product content – e.g., "SEO-standard website design," "brand identity design," "business email management," "online brand promotion"]. This service is suitable for:

• Small and medium enterprises
• Startup individuals
• Organizations that need to develop a digital brand

What are the benefits of using Service B at MIMA?

When choosing Service B at MIMA, you receive outstanding benefits:

✅ Reasonable, transparent, and competitive costs

✅ 1-1 technical support, fast and dedicated

✅ Optimal solutions for specific industries and goals

✅ Commitment to on-time delivery, fulfilling commitments, and service warranty

✅ Receive free and in-depth advice from an experienced team

Who should use Service B?

Service B is suitable for:

• Businesses that want to expand their online brand
• Shops that need their own website instead of relying on e-commerce platforms
• Companies that need to professionalize their email system, design, and web management
• Service providers who need a sales support system – customer care

📌 You can contact MIMA directly for advice that aligns with your current scale and goals.

How much does it cost to use Service B?

The cost of Service B depends on:

• The service package you choose (basic, advanced, customized)
• Usage time (monthly, yearly, or lifetime)
• Additional features and utilities (design, maintenance, third-party integration)

🔖 MIMA always publishes transparent price lists, with no unexpected costs.

👉 See the detailed price list at: https://mimadigi.com or contact Hotline/Zalo: 0909 035 333 for a quick quote.

What is the process for registering and deploying the service?

✅ Step 1: Receive requests from customers
Via phone, email, or contact form on the web

✅ Step 2: Analyze needs – propose solutions
MIMA advises on the most suitable service package

✅ Step 3: Sign a contract and implement
Clearly commit to time, costs, and responsibilities

✅ Step 4: Usage instructions & post-deployment support

• Customers receive specific documents and instructions
• A technical team accompanies you in the first 30 – 90 days

Does Service B include warranty or technical support?

Yes.

All service packages at MIMA come with a technical warranty policy from 1 – 12 months, depending on the type of service. In addition:

• There is 1-1 technical support via Zalo, phone, email
• Detailed usage instructions are provided through documents or videos
• Support for updates and maintenance during the warranty period

If I am not technically savvy, can I still use it?

• Definitely.
• MIMA designs products and services for general users. Highlights:
• Simple, easy-to-use interface
• Detailed step-by-step video instructions
• Remote support team via Zalo/Zoom
• The "handover" service is already optimized

How long does it take to complete the service?

Completion time depends on the type and package of service:

⏰ MIMA always tries to ensure the fastest progress, without delays.

Can I request service adjustments after completion?
Yes.

• During the warranty period, you are entitled to adjust technical errors or basic features as agreed.
• Outside the warranty period, MIMA offers periodic update and maintenance support services at a low cost.
• With the advanced service package, you can request unlimited content/feature adjustments within the month.

Does Service B guarantee SEO standards and page loading speed?

Yes.

MIMA always commits that technical elements meet international standards:

✅ On-page SEO standards: H1-H6 tags, meta, sitemap, robots.txt…

✅ Optimize page loading speed to under 3s on both computers and mobile devices

✅ Integrate Google Analytics, Google Search Console from the beginning

✅ Optimize responsive interface: compatible with all screen sizes

📌 SEO elements are included in MIMA's default process, without additional fees.

After trying it, can I upgrade?

Of course.

If you start with the basic package, you can completely upgrade to the package:

• Pro: add advanced features, manage multiple users
• Business: multi-channel management, CRM/ERP system integration
• Customized: if you need a special system as required
• Upgrading is easy with just a few steps, without losing old data.

I am using a service from another unit, can I switch to MIMA?

It is possible. MIMA supports:

• Migrate data from the old system to the new system
• Retain all content and SEO structure
• Ensure that the website/email is not interrupted during the transfer

⏱ Average transfer time is only 1 – 3 business days.

Is there a quality commitment when using Service B?

MIMA commits:

• Hand over on schedule
• No costs arise outside the contract
• Commit to absolutely protecting customer information
• Get a refund if MIMA does not fulfill the agreed content

👉 Clear, transparent contract with full invoices.

How can I pay?

MIMA supports a variety of payment methods:

• Bank transfer (with VAT invoice)
• Pay directly at the office (Hoc Mon, Ho Chi Minh City)
• Pay online via QR code
• You will receive an invoice immediately after payment and the contract will be confirmed within 24 hours.

Where can I contact you for advice and a quote for Service B?

If you are interested in Service B and want to be consulted in detail – don't hesitate to contact us:

MIMA TRADING SERVICE CO., LTD
📍 Address: Hoc Mon, Ho Chi Minh City
📞 Hotline/Zalo: 0909 035 333
📩 Email: info@mimadigi.com
🌐 Website: https://mimadigi.com

Understanding the frequently asked questions surrounding Service B will help you make a more informed decision when choosing a partner to accompany you on your digital transformation journey or build a digital brand.

MIMA TRADING SERVICE CO., LTD is always ready to listen – advise – implement to bring you effective, economical and sustainable solutions.