Business email with a custom domain is not only a communication tool but also a factor in building brand identity and increasing customer trust. Currently, the two most popular services used by Vietnamese businesses are Google Workspace (formerly G Suite) and Zoho Mail.
So how do you set up business email quickly, efficiently, and cost-effectively? This article will guide you step-by-step through setting up business email with both Google Workspace and Zoho Mail in a complete and detailed manner.
What is Business Email? Why Should Businesses Use It?
Business email is a type of email that has a domain-specific extension, such as name@companyname.com, instead of a common address like name@gmail.com. Using domain-based email helps:
✅ Increase professionalism and credibility
✅ Synchronize data, easily manage personnel
✅ Promote the brand through every email sent
✅ Increase inbox placement rates, reduce spam
✅ Improve email data security
Comparing Google Workspace and Zoho Mail
Criteria | Google Workspace | Zoho Mail |
Provider | Zoho Corporation | |
Starting Price | From $6/user/month | Free plan available / from $1/user/month |
Email Storage | From 30GB to unlimited | From 5GB – 50GB |
Interface | Familiar like Gmail | Customizable and diverse |
Application Integration | Google Drive, Meet, Calendar, etc. | Zoho CRM, Zoho Projects, etc. |
Security & Support | Very high, 24/7 support | High, support via ticket/email |
Popularity | Worldwide | Popular in small and medium-sized businesses |
Guide to Setting Up Business Email With Google Workspace
Step 1: Register a Google Workspace account
- Visit: https://workspace.google.com
- Select “Get Started” and enter business information.
- Provide the domain name you want to use (e.g., mimadigi.com).
- Set up the first admin account.
Step 2: Verify the domain name
- Google will ask you to verify that you own the domain.
- Access your domain provider (GoDaddy, Matbao, PA Vietnam, Tenten…).
- Select DNS management ➜ Add a TXT record as instructed by Google.
- Return to Google Workspace and click Verify.
Step 3: Configure MX Record
In the DNS section, delete all existing MX records (if any).
Step 4: Access Email
- Go to Gmail at: https://mail.google.com
- Sign in with the email you just created (e.g., name@domain.com).
- Email is ready to use, synchronized with all devices.
Guide to Setting Up Business Email With Zoho Mail
Step 1: Register for Zoho Mail
- Visit: https://zoho.com/mail
- Select “Business Email” ➜ Choose Free/Standard package according to your needs.
- Enter the domain name you want to use ➜ Continue creating an admin account.
Step 2: Verify the domain name
- Zoho provides 3 ways to verify: TXT, CNAME, or HTML.
- The most common way is to add a TXT record to the domain DNS.
- After adding, return to Zoho and click Verify.
Step 3: Configure MX records
Access domain DNS ➜ Delete old MX records.
Step 4: Create users & log in
- Create email for employees or departments.
- Visit: https://mail.zoho.com
- Log in to start using email with a custom domain.
Tips for Effective Business Email Management & Security
🔒 Enable 2-step verification (2FA) for admin and user accounts.
📊 Set up access rights for each department.
📥 Create shared emails for departments such as sales@, support@.
📌 Create SPF, DKIM, DMARC records to prevent email spoofing.
💾 Back up regularly or use a dedicated email backup service.
When to Choose Google Workspace and When to Choose Zoho Mail?
Choose Google Workspace when:
- You need large storage and integration with Google Drive, Meet, Docs.
- Your business is already familiar with Gmail.
- High security and support requirements.
Choose Zoho Mail when:
- Budget is limited but you still need email with a custom domain.
- Only need email, no need for powerful cloud integration.
- Prioritize other Zoho tools like CRM, HRM.
Business Email Setup Service at MIMA TRADING SERVICE COMPANY LIMITED
If you find the self-setup process too cumbersome or want to optimize every step of deployment, let MIMA support you from A-Z:
✅ Consult the most suitable solution for your business
✅ Support domain verification, MX, SPF, DKIM installation
✅ In-depth configuration on Google Workspace or Zoho Mail
✅ Train employees to use effectively
✅ Warranty, 24/7 technical support
Contact Information
MIMA TRADING SERVICE COMPANY LIMITED
📍 Address: Hoc Mon, Ho Chi Minh City
📞 Hotline/Zalo: 0909 035 333
📩 Email: info@mimadigi.com
🌐 Website: https://mimadigi.com
Using business email not only brings professionalism in communication but also improves operational efficiency, marketing, and internal security. Whether you choose Google Workspace or Zoho Mail, the important thing is to set it up correctly and operate it effectively. If you need in-depth support, don't hesitate to contact MIMA – a reliable technology partner for Vietnamese businesses.
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