In the digital age, where advertising information is rampant on the internet, real reviews from previous customers are the most valuable "living proof" for new customers to trust and choose products/services. For MIMA TRADING AND SERVICE CO., LTD., customer satisfaction and success are always the guiding principles in all activities.
Let's explore the honest sharing from customers who have been using services at MIMA – to clearly see the quality, reputation and practical value that MIMA brings.
MIMA – Dedication From Quality To Service
MIMA TRADING AND SERVICE CO., LTD. specializes in providing:
- Professional UX/UI standard website design
- Business email with domain name
- Hosting, domain name, and security services
- Brand identity design
- Content management and digital marketing
With the mission of "Helping small and medium-sized businesses enter the digital age in a simple - economical - effective way", MIMA has served hundreds of customers nationwide. What MIMA commits is reflected through the actual experience of users.
Reviews from customers using website design services
Mr. Nguyen Van Cuong – Owner of a furniture business in Binh Duong
“I used to hire another unit to design my website, but the interface was cluttered, the loading speed was slow, and almost no one visited it. When I switched to MIMA, I was completely re-consulted, from UX/UI to SEO structure. After only 2 months, the website was in the top 10 Google for industry keywords. In particular, the technical support team is extremely quick.”
✔️ Website designed by MIMA: SEO optimized, standard mobile interface, integrated quotation - live chat.
Ms. Vu Thi Mai – Spa Owner in District 12, Ho Chi Minh City
“My spa has many services, but the old website did not present them clearly, and customers were confused. MIMA completely redesigned it in an aesthetic - sophisticated - gentle style that is right for the beauty industry. As a result, customers can easily view price lists and book appointments online. Thanks to the new website, revenue increased by 30% in 3 months.”
✔️ Interface designed specifically for the beauty industry – using brand colors – optimized for conversion.
Real feedback on business email service with domain name
Mr. Tran Quoc Khanh – Construction company in Long An
“I used to send quotation emails to customers, but they often fell into spam, which was very annoying. MIMA advised me to use Zoho Mail combined with a private domain. Since then, the emails sent have been professional and are no longer marked as spam. Moreover, the interface is easy to use and can be synced on the phone.”
✔️ Supports configuration from A-Z, free installation of SPF, DKIM, DMARC – does not fall into spam, high security.
Ms. Nguyen Thanh Huyen – CEO of a natural cosmetics company
“Business email helps me create a better impression with customers and partners. An address like lienhe@tencongty.com makes the brand much more reputable than a personal email. Thanks to MIMA's advice on an economical package, I don't have to spend too much budget.”
✔️ Domain email packages start from only 600,000 VND/year – easy to integrate – with dedicated technical support.
Customer reviews about brand design services
Mr. Le Minh Phat – Roasted coffee startup in Da Nang
“MIMA not only creates logos, but also advises on brand style, how to choose colors according to target customer groups. I feel that the team doesn't just do it 'for show', but really understands the product and is dedicated to building an image for a small brand like mine.”
✔️ Logo design package + complete brand identity – handover of original files – ensures consistent identity.
What customers are impressed with when working with MIMA
🧠 Clear product thinking – not selling like “instant noodles”
For each project, whether it's a small website design or logo creation, MIMA asks carefully about needs, surveys target users, and analyzes the competitive market. Customers do not feel like they are being “sold”, but are accompanied as a strategic partner.
🕒 Fast deployment speed – as committed
- Website design: 5–7 days
- Business email: 1–2 days
- Logo, brand: 3–5 days
Many customers appreciate that MIMA does not miss deadlines – something that many other units often violate.
🔧 Extremely quick and accessible technical support
- Has a private Zalo for each customer
- Answers within 1–3 business hours
Can provide support via TeamViewer, Zoom if customers need direct guidance
Feedback from customers after maintenance and upgrade
Mr. Hoang Duc – Consumer goods distribution company
“I need to update the online ordering and payment features after using the website for 3 months. MIMA responded very quickly, without redoing the website, they upgraded on the old platform, keeping all the old data. Very cost effective.”
✔️ The website is built with expandable modules – easy to upgrade later, no need to rewrite from scratch.
Customer satisfaction survey indicators
Based on an internal survey in Q1/2025:
| Evaluation criteria | Satisfaction level (%) |
| Beautiful - easy-to-use interface | 97% |
| Professional support attitude | 95% |
| Technical request response speed | 93% |
| Transparency in quotation - contract | 98% |
| The effectiveness is as expected | 92% |
📌 Nearly 89% of customers return to use other services within 6 months of their first order.
Quotes from Google Reviews and fanpage
Some outstanding comments from customers on Google and Facebook:
⭐⭐⭐⭐⭐ "I have used the business email and logo design service, the MIMA team is very professional and enthusiastic. Reasonable price, no additional costs. Very satisfied!"
⭐⭐⭐⭐⭐ "My website ordered from MIMA went to the top after 3 months, I still have customers calling without running ads. Beautiful interface, quick response. Very worth the money!"
⭐⭐⭐⭐⭐ "I like the most the way MIMA explains everything clearly before doing it. Not ambiguous like the old place. I wish MIMA more development!"
MIMA has special offers for old customers
- 10–20% discount for the 2nd service
- Get extra email/features when upgrading the package
- Referral offers – receive gifts, discounts
📌 The old customer care policy is a big plus that makes many small businesses trust and stick with MIMA for a long time.
Reputation is built from customer trust
In the field of digital services, nothing is more valuable than actual reviews from people who have used it. That is not only proof of quality, but also motivation for MIMA to constantly improve.
If you are hesitant to choose a reliable digital partner, let these objective reviews help you verify!
Contact information:
MIMA TRADING AND SERVICE CO., LTD.
📍 Address: Hoc Mon, Ho Chi Minh City
📞 Hotline/Zalo: 0909 035 333
📩 Email: info@mimadigi.com
🌐 Website: https://mimadigi.com
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